Changes regarding your OPAP’s online games account
To reflect the regulatory framework and in order to improve your experience in OPAP’s online games, in accordance with Responsible Gaming principles, we would like to inform you about several changes related to your account,
As of July 8th 2020, your consent is needed in order to participate in the Οnline Games of OPAP SA. through the respective websites.
In addition, as of June 3, 2020 two new independent wallets have been created:
- Tzoker wallet: For playing Tzoker
- Pame Stoixima wallet: For playing sports betting or Casino games
Note: Your account credentials remain the same for all Online OPAP games.
The existing account balance, at the date of the implementation of the above changes, remains but has been distributed between the two wallets based on your online playing activity and/or your registration channel. For more details about the rules that were implemented click here.
Other important changes include:
- Deposits and any possible winnings, after 3/6/2020, can only be used in the specific wallet/ game selected.
- Wallets have separate amounts and transferring funds between the two wallets is not available.
These changes have been implemented automatically and no action is needed from your end.
For more details please refer to our Q&A section.
If you have any questions / queries you can contact our Customer Care Team at 18280 or 210 5798888, via live chat or email at firstname.lastname@example.org.