The temporary abstention lasts for 24 hours. In the event that you choose to temporarily abstain from playing, your account will enter into a "Blocked" state and will remain in that state for the period of temporary exclusion.
Your electronic account will be reactivated automatically after the end of the 24 hours.
The temporary abstention includes all OPAP Online Game accounts. your account in all OPAP Online games.
Self - Exclusion
If you feel that you can’t control your game, consider voluntary self-exclusion, either temporary or indefinite.
In case you request indefinite self-exclusion, your electronic account will enter to a "Closed" status and your contractual relationship will be terminated.
Your account can be reactivated only upon your request, after at least 1 year has passed since the block and after you re-accept the accession agreement and the necessary procedures for opening your electronic account have been completed again.
b) Temporary self-exclusion
The temporary exclusion is defined by you and is valid for a period of at least 1 month. In case you request your temporary block, your account will be in "Blocked" status for the period of temporary block.
Your online account will be reactivated automatically after the temporary blocking period you have selected.
Self-exclusion includes all OPAP Online game accounts
Customer can be excluded from participating in PLAY games (self-exclusion). The Self-Exclusion is carried out after submitting a Self-Exclusion declaration, either before the issuance of the Individual Player Card, or after its issuance, as a result of which the operation of the player's electronic account is suspended and the player's participation in PLAY games is prohibited.
The application for self-exclusion, before the issuance of the Individual Player Card, is accepted only for an indefinite period of time through a printed application (after the necessary identity check) at each PLAY Store or at the headquarters of the OPAP SA. Each customer is entitled to submit a request for self-exclusion after the issuance of his Individual Player Card, according to the procedure set by the Company for:
• Self-exclusion, with termination of the contractual relationship.
• Temporary self-exclusion for a specific period of time, at least 1 month, without possibility of removal
Do you play for the game?
Assessing your gaming behavior can help you make the right decisions about what to do next. Fill in the questionnaire and find out if you play according to the Responsible Gaming rules or if you have difficulty in controlling your game. The test is anonymous, accessible to everyone and does not require registration or log in to the website.
We seek to make gaming and betting safer for the public. Therefore, we undertake every effort to continuously support our customers in order to meet their needs in a responsible and transparent manner. Our key focus is to:
Create a safe environment for our players
Protect minors and other vulnerable groups *21+ for online games & Play games